EventMediaTech is proud to spotlight a team member who needs little introduction. Those familiar with Sam know it’s a great relief against any scary load-in, to see him riding up to the dock on his motorcycle. A quick study, his advancement through our position list has been notably impressive. Often promoted externally by the demand of our clients who recognize his unique talent.
His wealth of industry knowledge is however, undeinably shadowed by his exemplary customer service skills. A willingness to volunteer, push the heavy case and stay until the job’s done set him apart.
“He has been extremely integral with the success of our room setups…He cares about doing a great job and is always flexible and steps in wherever he is needed. He is an extremely hard worker and we have full confidence in whatever task we assign him with.” – Marriott Marquis
Quotes like this are routine for him, yet compliments are rare in this industry. To find out how he does it, he has allotted us some of his valuable time to answer some questions we had about his success:
Sam, would you mind giving us an opening statement about the industry and why you are drawn to it?
“I love working in a technical field. At the end of the day I know I’ve accomplished something when the show runs smoothly. Pushing papers all day you go home not knowing you’ve done anything. I get to work with great people and I’ve never gone a day without learning something new. I’m excited for the future and what it may bring.”
Can you share with us a quick industry experience? How did you overcome a challenge and how can we help another do the same?
“Audio defaults to HDMI!! If you’re using a HDMI cable to send video make sure you change the settings for sound output to speakers. Learned that the hard way. Other than that YouTube is your friend. It’s difficult to learn when you don’t have access to the equipment everyday. So the best way I have found to learn is go to YouTube and watch several videos on the same subject. Take notes. Then when there is down time on a gig I try and practice what I learned online. Still have a long way to go. And as I build up my own inventory it has become easier. But this was how I started.”
Favorite food and best restaurant to find it?
“The nacho locos at Tryst in Adams Morgan are fire! Can’t be beat.”
Thanks for reading and GO CAPS